Frequently Asked Questions

What Insurances do you take?

Our clinic accepts a number of insurance plans, including Medicare. However, please call in advance of your first visit so that we may verify our participation with your particular health plan and your specific insurance benefits.

What Payment Option do you accept?

What is your cancellation policy?

We request a 24 hour notice for the cancellation of any scheduled appointments.

Can I be seen by a physical therapist without a referral?

Florida state law allows a limited direct access to physical therapy. This means a patient may be seen by a physical therapist without a physician of record (doctors referral) for up to 30 days. This allows for a decreased cost of healthcare and improved patient outcomes. However, some insurances do require a doctors referral. If you are interested in direct access, please call the clinic to set up an appointment and verify that a doctors referral is not required by your insurance.



What should I bring with me to my first appointment?

Please bring any pertinent records from your doctor, a list of your medications, and name of primary care doctor. We also recommend bringing in a list of any questions or concerns you may have. Please make sure that you arrive at least 15 minutes before your scheduled appointment so that you can provide us the necessary paperwork and insurance information to put you in our system. To save time, you can also print the Intake Forms located on our forms page, and bring them completed to your appointment.

What should I wear?

Please wear comfortable clothing and sneakers. Please wear clothing that allows easy access to injured body part or region.

How long does each visit take?

The initial visit takes a little longer than the subsequent visits due to the paperwork that you need to fill out, in addition to the completion of the assessment process. A typical Physical Therapy session lasts 60 minutes. However, depending on the condition severity and complexity a session can range anywhere from 45 to 75 minutes.

Will I see the same physical therapist every time?

We will make every attempt to schedule you with the therapist you desire to see. However, there may be times when another physical therapist will treat you to accommodate your schedule. All of our physical therapists are fully-licensed and enjoy delivering high-quality care.



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